Aspiring for an A++ Customer Experieince

Sherry Mace, PTA, whom has an undeniable passion for excellent customer experiences and Spiritual Director Larry act up a storm because we both love to perform showing examples of both good and bad customer service in relationship to resident care at our most recent facility All-Staff meeting.

The audience laughed, asked questions, made suggestions, corrected what they saw, and groaned and all of us grew as we saw ourselves in action and how we can aspire to even better service than we already give.

Larry Limbaugh, Chaplain